- How do I place an order?
Simply browse the products on our website, select the desired quantity, add the items to your shopping cart, enter your shipping information, and complete the payment.
- What payment methods are accepted?
We accept secure payment methods, including major credit cards (Visa, MasterCard).
- Can I modify my order after it has been placed?
Once an order is confirmed, you may contact customer service to modify the shipping address, quantity, or cancel the order before it has been shipped. Orders cannot be modified once they have been shipped.
- How long does it take for an order to ship?
For orders within the United States, processing typically takes 1–3 business days, with delivery taking 3–7 business days. You will be notified of your shipping status and tracking information via email.
- How do I request a return or refund?
Please contact customer service within 30 days of receiving your items to submit a request. You will need to explain the reason for the return and upload photos of the product.
Refunds will be processed within 5–10 business days after the returned items have been confirmed.
- What should I do if there is a quality issue with the product?
If an item is damaged, missing parts, or does not match the product description, please contact us immediately. We will provide a return, exchange, or refund service to resolve the issue.
- Do you offer international shipping?
Currently, we only support shipping within the United States; international orders are not supported at this time.
